Please read these terms carefully before placing your order
If you are not completely satisfied, you may return or exchange your purchase within 30 days from the original date of purchase. All returns must be accompanied with the packing slip from the order. Any refunds will be made in the original form of payment. Merchandise purchased on a credit card will be refunded to the original credit card only.
We normally ship within 24-48 hours of receiving your order. Shipping times may vary based on your location and the shipping method selected. We will provide tracking information once your order has been dispatched.
Please ensure your shipping address is correct before completing your order. We are not responsible for packages sent to incorrect addresses provided by the customer.
To be eligible for a return or exchange, items must be:
Custom or personalized items cannot be returned unless there was an error in production. Please contact us before returning any custom orders.
We accept major credit cards, debit cards, and other payment methods as displayed at checkout. Payment is due at the time of purchase. All prices are in US dollars and include applicable taxes where required.
By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge the total amount of your order.
We strive to provide accurate product descriptions, colors, and sizing information. However, we cannot guarantee that colors displayed on your monitor exactly match the actual product colors. If you have questions about a specific product, please contact us before ordering.
All orders are subject to acceptance and product availability. We reserve the right to refuse any order at our discretion. In the event that we cannot fulfill your order, we will notify you promptly and provide a full refund.
Johnson Brothers Online's liability shall not exceed the purchase price of the products. We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
All content on this website, including but not limited to text, graphics, logos, and images, is the property of Johnson Brothers Online and is protected by copyright and other intellectual property laws.
You may use our website for lawful purposes only. You agree not to use the site in any way that could damage, disable, overburden, or impair our servers or networks.
Questions About These Terms?
If you have any questions about these terms and conditions, please contact us:
Phone: 435-654-4142
We reserve the right to update these terms and conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website after any changes constitutes acceptance of the new terms.
Last updated: August 29, 2025
